Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-marketing-automation-for-restaurants.livebursts.com (hereinafter referred to as “AI Marketing Automation for Restaurants” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-marketing-automation-for-restaurants.livebursts.com and any subdomains.
  2. All applications, software, and digital products developed or maintained by us under this domain.
  3. Services offered through our platform, whether free or paid.
  4. Interactions between users and our team via email, phone, text messaging (SMS), or other communication channels.

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website but operated independently by external entities. These third-party privacy policies govern your interactions with their respective services, and we encourage you to review them.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

  1. User Accounts: We process personal data when users create accounts on our platform to access specific services or features.
  2. Website Visits: When you visit our websites, we may collect certain information about your device and browsing behavior for analytics and improvement purposes.
  3. Communications: We communicate with users through newsletters, promotional emails, calls, or SMS messages, which involves tracking user engagement to enhance our services.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account, such as usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Data needed for processing transactions, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Accounting records, billing addresses, and transaction histories associated with our services or products.
  4. Purchase Information: Details about your orders, such as product selections, quantities, and shipping addresses.
  5. Mobile Device Identifiers: Unique identifiers assigned to mobile devices (e.g., IP address, device ID) for tracking user behavior and preferences.
  6. Location Data: Geographic information provided by users or collected through their devices when they interact with our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and ratings shared by users to improve our products and services.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts for seamless access or sharing.
  9. Product Information: Preferences, interactions, and feedback related to the digital products we offer.

We collect this data through multiple means: user input forms, account settings, online interactions, automated tracking technologies (like cookies), and third-party data providers.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary: These cookies are essential for basic functions like page navigation, form submissions, and session management.
  2. Preference: Cookies store user preferences, such as language settings and display options, to provide customized experiences.
  3. Analytics: Tracking cookies help us analyze user behavior, optimize our website, and understand the effectiveness of our content.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to control their tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law:

  1. Legal Compliance: We may store data longer to comply with applicable laws, regulations, tax/audit requirements, or legal proceedings.
  2. Business Needs: Data is retained for operational, marketing, and strategic development purposes to improve our services.
  3. Data Anonymization: Once the original purpose of data collection has passed, we may anonymize and aggregate it for research or statistical analysis while ensuring individual privacy remains protected.

After the retention period expires, or when data is no longer needed, we securely delete or anonymize the information.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you and to receive a copy of it.
  2. Rectification: The right to correct any inaccurate or incomplete personal data we possess.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances, such as when processing is no longer necessary.
  4. Restriction: The right to limit how we use your personal data in specific situations, e.g., during a legal check.
  5. Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any significant changes will be prominently displayed on our website, and updated policy versions will include effective date information. We encourage users to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or our data handling practices, please contact us:

  • Email: [email protected]
  • Postal Mail: AI Marketing Automation for Restaurants, Privacy Team, [Address]

We are committed to addressing any inquiries and ensuring your privacy is respected throughout your interaction with our services.